# Snooze, ignore, mute or resolve: what is the difference?

> Four ways to handle an alert. Snooze and resolve are safe. Ignore does not stop a new alert, and mute is permanent with no undo in the app.
>
> en | updated 2026-09-28 | https://priceq.io/help/en/alerts-and-reports/snooze-ignore-mute-resolve

Every alert on the Alerts page has four buttons on the right of its row: **Snooze**, **Ignore 30d**, **Mute** and **Mark resolved**. Open an alert and you also get **Mark as read**. Each one moves the alert to its own tab: **Read**, **Snoozed**, **Ignored**, **Muted** or **Resolved**. You need the **Member** role or higher to use them.

## Mark as read

The alert moves from **Unread** to **Read**. It stays open, and it closes by itself once the situation is over. Read alerts are left out of your daily e-mail.

## Snooze

Pick **Snooze 1d**, **Snooze 7d** or **Snooze 30d**. The alert waits in **Snoozed** until the time is up, then moves to **Resolved**. If the situation is still there at the next morning check, priceq raises it again as a new alert. This is the safe choice when you know about a problem and want quiet for a while.

## Ignore 30d

This moves the alert to **Ignored**, where it stays. Be aware: ignoring does not hold back the same situation. If it is still true at the next morning check, a new unread alert for it appears. Use **Snooze** if you want a real pause.

## Mute

Mute is permanent. It stops new alerts of this type for this product, and also for this shop. So muting a **Competitor cheaper** alert for one product at one shop silences that alert type for the product at every shop, and for every product at that shop.

There is no way to undo a mute in the app. If you are not sure, snooze instead.

## Mark resolved

Use this once you have dealt with the cause, for example after changing your price. The alert moves to **Resolved**. If the situation still exists at the next check, a new alert appears.

## Alerts that close by themselves

You do not have to close everything by hand. An unread or read alert moves to **Resolved** on its own once priceq no longer sees the situation. See [Why did my alert disappear?](/help/en/alerts-and-reports/why-did-my-alert-disappear) and [What makes each type of alert fire?](/help/en/alerts-and-reports/what-triggers-each-alert)