# Why did my alert disappear?

> Alerts close by themselves once the situation is over, and the page opens on Unread. Here are the reasons an alert leaves your view and where to find it.
>
> en | updated 2026-09-28 | https://priceq.io/help/en/alerts-and-reports/why-did-my-alert-disappear

Most often the situation is simply over. At its daily check at 06:30 UTC, priceq closes every unread or read alert it no longer sees: the competitor raised their price again, your shop is back in stock, or the shop delivers prices again. Those alerts move to **Resolved**.

## Where to look

The Alerts page opens on **Unread**. An alert you opened and marked read is under **Read**, a snoozed one under **Snoozed**, and so on. Choose **All** to see every alert, whatever its state.

Check the filters above the list too. A category or type filter hides everything outside it.

## Other reasons

- **Your snooze ran out.** A snoozed alert moves to **Resolved** when its time is up. If the situation is still there, a new alert appears at the next check.
- **You muted a similar alert.** A mute stops new alerts of that type for the same product and for the same shop. See [Snooze, ignore, mute or resolve](/help/en/alerts-and-reports/snooze-ignore-mute-resolve).
- **Your threshold changed.** After a stricter threshold, alerts that no longer qualify close at the next check. See [Alert thresholds and category exceptions](/help/en/alerts-and-reports/alert-thresholds-per-category).
- **It is folded away.** When there are new, worsened or critical alerts, alerts that have not changed are collapsed under a line such as **3 unchanged items**. Click it to open the list.

## Your own sale

When a product from your connected Shopify, WooCommerce or Magento shop is on sale, priceq does not raise a **Sudden price move** for your own shop when the sale starts, or when your price returns to its list price afterwards. The panel **your own actions** on the Alerts page lists your products that are on sale right now.

Alerts about competitors are still raised during your sale. They carry an **on sale** label, so you can see the product is in your own promotion.

## Many open alerts

The page shows up to 500 open alerts, most important first. When you have more, a line says so: "You are seeing the 500 most important of ... open alerts." Handle these, or use the filters, and the rest move up.