# How do I disconnect my webshop, and what happens then?

> Use Disconnect on the webshop tile or in the Danger zone. Your products and price history stay; updates from your shop and sending prices stop.
>
> en | updated 2026-09-28 | https://priceq.io/help/en/webshop/disconnect-your-webshop

Open **Settings**, choose **Webshop** and choose **Disconnect** on your shop's tile. Your products and their price history stay in priceq. What stops is the link with your shop: no more updates from it, and no more prices sent to it.

## Two places to disconnect

- On the webshop tile: choose **Disconnect** and confirm **Are you sure you want to disconnect this webshop?**
- In **Settings**, **Danger zone**, under **Disconnect webshop**: choose **Disconnect…** and type **DISCONNECT** to confirm. Only admins see the Danger zone.

Both do the same. Afterwards you see **Webshop disconnected**, and the tile shows the connect form again.

## What stays

- every product you imported from your shop
- the price history and the links to retailers
- your pricing rules

## What stops

- the nightly product updates and the sales totals from your shop
- the instant updates when you change a product in Shopify or WooCommerce: priceq removes its subscription in your shop
- sending prices to your shop: from now on you change prices in your shop yourself

## What opens up again

While a shop was connected, it was the only source of your products. After disconnecting, **Import** and **Add product** on the **Catalog** page work again. See [Why Import and Add are greyed out](/help/en/webshop/why-import-and-add-are-greyed-out). You can keep your products up to date with a file from then on. See [Import products from a file](/help/en/products-and-sources/import-products-from-a-file).

## Access in your shop

Disconnecting in priceq does not delete the app, key or integration in your shop. If you want that gone too, remove it in your shop's admin: the app in Shopify, the REST API key in WooCommerce, or the integration in Magento.

## Connecting again later

Use the same tile and follow [Connect your webshop](/help/en/webshop/connect-your-webshop). As soon as the shop shows **Connected** again, it is once more the only source of your products.