# Why are Import and Add product greyed out on my Catalog page?

> Your webshop is connected, so your shop is the source of your products. Adding and editing products in priceq is switched off until you disconnect.
>
> en | updated 2026-09-28 | https://priceq.io/help/en/webshop/why-import-and-add-are-greyed-out

Your webshop is connected. While it is, your shop is the only source of your products, so **Import** and **Add product** on the **Catalog** page are switched off. Hover over either button and you see **Your catalog is managed from your connected webshop.**

## Why priceq works this way

If you could also change products in priceq, your shop and priceq would soon disagree about the same product. So your shop leads. Change a product in your shop, and the change comes into priceq by itself. See [How often your catalogue syncs](/help/en/webshop/how-often-your-catalogue-syncs).

## What else is locked

The banner above your products says it too: **Your products now come from your connected webshop, so manual add and CSV import are disabled.**

The lock covers every change to your product data in priceq, not only the two buttons. If you try to rename a product, change its brand or category, move products to another category or archive them, priceq refuses with **Your catalogue is managed by your connected webshop. Disconnect it to deliver or edit products yourself.**

These still work while your shop is connected:

- choosing which products priceq follows, with **Select products** under **Settings**, **Webshop**
- checking and confirming the links to retailers
- your pricing rules and the price proposals

## Getting the buttons back

Disconnect your webshop. Your products and their price history stay, and **Import** and **Add product** work again straight away. You can then keep the catalogue up to date with a file instead. See [Disconnect your webshop](/help/en/webshop/disconnect-your-webshop) and [Import products from a file](/help/en/products-and-sources/import-products-from-a-file).

Keep in mind that after disconnecting, priceq can no longer send prices to your shop.