HelpRules and proposals

Why is my product blocked, or why is there no proposal?

Updated

Rules and proposals, 8 articles

A blocked product has a rule, but priceq will not propose a price for it yet. Click the row in Repricing and the panel on the right says why. Most blocks come from a missing minimum price, and you fix those in a few seconds.

Blocked: set a minimum price

"No suggestion: set a minimum price first." priceq never proposes a price without a minimum price for that product. In the strip at the top these rows count as waiting for a minimum price.

To fix one product, fill in Minimum price (€) in the panel and click Set minimum price and unblock. This needs the Supervisor or Admin role. Filling in only Cost (€) does not unblock it: the minimum price is what priceq needs. To fix many at once, save a rule on Strategy, which sets the minimum price for every product in its scope. See What's the difference between a floor and a ceiling?

"No suggestion: your minimum price is above your ceiling." The two limits contradict each other. Lower the minimum price.

Blocked for another reason

These have nothing to type. The panel names the reason:

  • "A promotion is running on this product." Your webshop shows a sale price for it. priceq does not touch a product while your own sale runs.
  • A problem with the competitor data, such as Not seen for too long, A bundle, not a single product, Not new, Different barcode or Price too far from your own. The strip counts these as "with suspect data". Check the link: see Fix a wrong match

No proposal at all

Some products never show up in the list. That is on purpose:

  • The rule is Manual.
  • No rule covers the product.
  • There is no recent competitor price. Prices older than 7 days are not used.
  • The change would be too small. A move has to clear both your smallest change in percent and in euros, 0.5% and €0.50 unless you changed them. See Rounding, outliers and the smallest change.

Proposals are worked out again after every daily price check, so a fix shows up after the next one. A Member or higher can also click Refresh proposals to do it right away.

Cannot find it? Mail us. We answer ourselves, then write the article. [email protected]