How do I invite a colleague?
Updated
Team and account, 9 articles
An Admin invites colleagues from Settings, under Team members. The colleague gets an e-mail with a link to set a password. That link works for seven days.
Sending the invite
- Open Settings and choose Team members.
- Choose + Invite member.
- Fill in Email address and Name.
- Pick a Role. The default is Member.
- Choose Send invite.
You see Invite sent. The colleague now appears in the invited list with the status invite pending. Only an Admin sees the invite button. See What can each role do? before you pick a role.
What your colleague does
The e-mail links to a page that greets them by name. They choose a password of at least 8 characters and choose Activate account. priceq refuses a password that appears in known data breaches and asks for another one.
If the link has expired or was replaced, the page says This invitation is invalid or expired. Ask the Admin to send it again.
Resend or cancel
On the invite's row, an Admin can choose Resend or Cancel invite. Resending makes a new link and the old one stops working. Cancelling makes the link invalid straight away and frees the seat. An expired invite keeps its seat until you cancel it.
When the invite is refused
- The e-mail address already belongs to a priceq user. Each address can only have one account. If it is a deactivated colleague in your own team, choose Reactivate on their row instead.
- Your plan has no free seat. Every open invite counts as a seat, just like an active colleague. Deactivated members do not count.
Seats per plan: Free trial and Start 2, Business 3, Professional 5, Enterprise unlimited. To get more seats, change your plan. See Plans and limits.
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