HelpGetting started

Didn't get the confirmation email?

Updated

Getting started, 7 articles

Give it a few minutes and look in your spam folder first. If it is not there, send the mail again from the sign-up screen, or fill in the sign-up form once more. Both give you a fresh link.

Send the mail again

The Check your mailbox screen ends with a line that starts "Nothing after a few minutes?". Click send the mail again in that line. The screen then says Sent. Have another look in a minute.

  • Every new mail carries a new link. The link in an older mail stops working, so always use the newest one.
  • Two mails to the same address are at least five minutes apart. Clicking again sooner sends nothing.
  • Closed that screen already? Fill in the sign-up form again with the same address. That also sends a new link and replaces the old one.

Each link works for seven days. After that it is dead, and a sign-up nobody confirmed is deleted.

Addresses that get a different mail, or none

The screen after sign-up looks the same whatever happens next. That is on purpose: otherwise anyone could use the form to find out which companies use priceq.

  • The address already has an account. You get a different email instead, with a link to sign in and a link to reset your password. See reset your password.
  • A disposable or throwaway address. No mail is sent. Sign up with your work address.
  • Several sign-ups from one company. A company email domain can start three sign-ups per day. Free mailboxes such as Gmail are not limited this way. If a colleague already has an account, ask them to invite you instead.

Still nothing

Mail [email protected] from the address you signed up with, and say roughly when you tried. See contact support for what else helps.

Cannot find it? Mail us. We answer ourselves, then write the article. [email protected]