What do I see on my first day?

A new account starts empty: no products, no shops, no prices. The dashboard shows the getting-started checklist instead of figures, and it stays that way until your products are in.

Right after you sign in

First you answer four short questions. Then the app opens on the dashboard.

• The checklist fills the page and points at the first thing to do: bringing in your products.
• A line at the top counts down your trial, for example "13 days left in your trial", with a Finish your subscription link.
• In the sidebar, Repricing, Strategy and Dynamic pricing are locked. They are not part of the free trial. See why a menu item is locked.

The trial lets you follow up to 100 products at up to 3 competitor shops, with 2 users and one price check a day. Plans and limits has the details.

Getting to your first prices

Prices only come in for products that are linked to a shop. So the order is: products in, shops added, links found, then prices.

Once the first product is linked, you have two ways to get prices. Press Measure now in the checklist to collect them straight away, or wait for the daily round at 06:00 UTC. Until a shop has delivered its first price, it shows Waiting and no prices yet in Sources. See waiting, no prices yet.

Some links need a person to check them. They collect under Sources, on the To review tab. Click Confirm URL when the page shows your product, and Not on this retailer when it does not.

When the dashboard fills

As soon as you have products (and, for a webshop, your own shop), the checklist shrinks to one line and the dashboard shows figures. Those figures grow as more prices come in with each round.

A product gets prices only from shops where it is linked. If one stays empty, check its links first, then mail [email protected] if you still cannot tell why.