Why does a source say Waiting?

Waiting means the shop has never delivered a price to you. Nothing has gone wrong, it simply has not started. Next to the status you see "no prices yet".

A price can only come in once priceq knows which page on the shop sells your product. So the usual reason is that your products are not linked yet.

Check the coverage column

The coverage column on the shop's row tells you where it stands.

• "no products yet": you have no products in your catalogue yet. Add them first, see Import products from a file.
• "carries 0 of" a number: your products are there, but none is linked to this shop yet.
• "carries" a number above 0: some products are linked. Their prices come in with the next price check, see When are prices checked?.

Link your products now

priceq searches for unlinked products each night at 03:00 UTC. You do not have to wait for that.

1. On the shop's row, choose Match with the number of new products, for example Match 40.
2. Check the number in Map products and choose Map now.
3. The row shows Mapping… while priceq searches. You get a message when it is done.

Products priceq is not sure about go to the To review tab. Confirm them there, see The review queue.

Other reasons

• The shop is still being created…. Wait until it shows in the list with its name.
• The shop is switched off. A shop with active off is not checked. Switch it back on in its row.

If a shop keeps saying Waiting after its products are linked and a price check has run, contact [email protected].