Why are out-of-stock prices hidden?

priceq hides out-of-stock prices by default because a shopper cannot buy at that price today. A shop with an empty shelf should not count as your cheapest competitor.

What the default does

In the Overview matrix, with no chips switched on:

• Products where no shop has stock are left out of the list.
• In Simple view, shops without stock drop out of the bar, the gap and your place. Your own shop always stays, so you can still see where you stand.
• In Detailed view, tiles of shops without stock are not shown.

A shop counts as available when its stock reads in stock or low stock. On the Overview, a shop page that gives no readable stock signal counts as out of stock.

Seeing them anyway

Two chips in the toolbar change this:

• include out of stock shows every price again. Sold-out tiles then show out of stock with the price struck through, and pre-order tiles show pre-order.
• pre-order only shows only products that at least one shop lists for pre-order. This chip wins when both are on.

The legend under Detailed view explains the dots: a coloured dot is in stock, a grey dot is backorder / sold out.

Stock in other places

• On a product page, your place counts only shops that can ship today. When a cheaper shop cannot deliver, the page says so on its own line. The Competitors table still lists every shop, sold out or not.
• The Trends page only uses competitor prices from shops with stock. Your own price always counts.
• The standing line in Detailed view says cheapest in stock when you are the cheapest shop that can deliver.

If a stock status looks wrong

priceq reads the stock text on the shop's page. If a shop shows stock in words priceq does not recognise, the product can look sold out. Tell us at [email protected] with the product and the shop, see Contact support.

Related: Simple and Detailed view.